Thursday, March 15, 2012

Walk Left. Stand Right. Walk Left. Stand Right.

Eli,

I was a little disappointed in your Changing Culture is Hard to do. I was hoping you would shine a light on one of life's mysteries: Why do Doctors not wash their hands? Since you passed on that, try these:

Why do some people stand left? Walk left. Stand right! Walk left. Stand right!

Why do clerks not count out your change anymore?

Why do clerks give you the bills and put the coins on top? Coins first, then bills!

Please do not stand up until the captain has turned off the seat belt sign. Please.

Why do the airlines keep telling me cell phones interfere with navigation equipment when they don't. And if electronic devices interfere with navigation shouldn't we have them off while flying, since that's when we need navigation the most? After all, during take-off and landing, we pretty much know where we are.

Why do some people wait until they get to the cashier to get their payment ready. You're in line, do something! Get ready to pay.

And if you are line to order, look at the menu! Why do some decide to look at the menu only after being asked what they would like? Particularly at a place like McDonald's. It's McDonald's! Get a burger for goodness sake.

When a customer service rep has been completely unable to help you, why do they still ask, "Is there anything else I can help you with today?" Wait. You didn't help me with what I called about, what do you mean anything else?

Bill

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